Zoom Phone Caller ID is a feature that allows the person you're calling to see your name and number. This documentation provides information about caller ID and how it works with Zoom Phone.
Zoom Phone
The following resources are for unit telephone administrators or technical experts to use when adding or transferring to Zoom phone desksets or conference room phones.
Switch
It is recommended that the closet switch support IEEE Power over Ethernet standard 802.3 (af or at)
Ensures phones do not need local power.
This procedure provides steps for signing in to a Zoom Phone deskset for hot desking. This means users can temporarily sign in to a deskset make and receive calls from it using their Zoom Phone number.
Call Live Transcription for U-M Zoom Phone is available for accessibility needs only. It provides automated captions during phone calls. The audio from all participants is captioned with their names and a timestamp.
This guide provides basic information about how to use the VVX 250 with Zoom Phone at U-M, including making and receiving calls as well as options you have during a call.
The majority of Zoom Phone settings are changed in the Zoom Portal, however, there are some settings that can be changed in the Desktop App or the Mobile App.
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Changing Phone Settings in the Zoom Portal
General settings that can be changed include your emergency address, outbound caller ID, country and area code.
Zoom SMS is a feature that allows you to send and receive text messages (SMS) using the Zoom desktop client, or mobile app. This user guide covers topics such as composing a message, replying to a message, sending images, and FAQs.
This documentation covers frequently asked questions about Zoom Phone SMS.
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Voicemail Setup
Text to Speech
Record by Computer
Upload
IMPORTANT:
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VVX 250 Basics
Overview of Hard Keys
Make a Call
Search the directory
Overview of Soft Keys
Receive a call
Place a call on hold
Transfer a call
Start a conference call
Enable Call Forward
Disable Call Forward
View call history
Check voicemail
Set status to DND (do not disturb)
Use line keys
User Guides