Zoom Phone Live Transcription

Call Live Transcription for U-M Zoom Phone is available for accessibility needs only. It provides automated captions during phone calls. The audio from all participants is captioned with their names and a timestamp. 

Important Notes:
  • The Live Transcript setting is only available in the Zoom Desktop app and must be turned on in order to be available to users.
  • Users who need this functionality should submit a request to the Disability Equity Office.
Setting up Live Transcription in the Zoom Desktop App
  1. Sign in to the Zoom desktop client.
  2. On the top right, click on your profile picture.
  3. Navigate to Settings.
  4. Select Phone.
  5. Check the box for Live Transcript settings.

Enabling Live Transcription When on a Call

  • Click the More (...) icon and select Live Transcript.

Note: There is no option to save a Zoom Phone call transcript after the call completes
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Last Updated: 
Wednesday, December 18, 2024