Overview
Zoom phone deskset VVX 250 allows you to access your voicemail messages and record your voicemail greeting. Follow the steps below to access your voicemail messages on VVX 250 deskset.
Zoom Phone
Zoom Phone users with Admin role ONLY can add a university-approved audio content to the asset library. You can upload up to 1,000 audio files and the size of each file must be less than 10MB.
To add an audio file to the Asset Library:
Overview
The Subscription Center allows Call Queue admins to schedule Zoom Phone Call Queue Historical reports to be emailed to them daily, weekly, or monthly.
Zoom Phone Power Pack is an enhanced license that offers Call queue Real-time analytics & Historical reports, and provides access to the User Performance reports.
Note: By default your voicemail messages will be sent to the U-M email address associated with your phone number. The email will come from Zoom <[email protected]>.
Content
Zoom Phone users can check their voicemail through the following methods:
On the first day you have access to your Zoom phone there are several setup tasks that need to be completed. Ensure the Zoom desktop application is installed on the device you want to use for your U-M phone calls. (E.g., U-M provided laptop or desktop, personal cell phone, etc.)
Content
Most of these tasks must be completed on your desktop/laptop, except for the Location Permission setup on your mobile device.
Overview
You can forward all your phone calls (always) using call forwarding in the Zoom app, call handling settings in the portal, or from the deskset.
Three ways to set up call forwarding to apply always:
This checklist covers the tasks that should be completed by brand new users to Zoom Phone.
This checklist covers the tasks that should be completed before you transition to Zoom Phone.
If your phone number is being transitioned to a Zoom softphone and you are not receiving a replacement desk phone, you are eligible to receive an project-funded headset to use with your computer.