Telephone Support

Cisco Jabber for MAC- Install and Configure with MAC
 

Cisco Unity Voicemail
This documentation describes how to set up and access a voicemail using Cisco Unity. This will include setting a PIN, changing the password, and recording the greeting voicemail message.

IP Fax: Delete a Fax

You can permanently delete a fax from your Inbox or Archive or kill a failed outbound fax job from your Outbox.

IP Fax: Log In to Your Account
Go to the IP Fax Services webpage. Enter your iFax username (10-digit iFax account phone number, e.g., 7341234567). Enter your iFax password. Note: ITS will provide an initial password for your account, this can be modified in the My Settings menu.) If you lose your password, click Lost your password to have a temporary password sent to your university email account.

IP Fax: Manage Fax Settings
Information on the My Settings page appears on your fax cover sheet. Important:   Click My Settings. Review the setting for Your Name, Fax Number, and Email. These are automatically created by the IP Fax Service staff when your account is set up. Note:

IP Fax: Manage Faxing Contacts
Log in to your account at the IP Fax Services webpage. Email Contacts Click Contacts. Select Contacts from the three contact types displayed. Add an email contact: Enter a contact’s first and last name in the Name field. Enter an email address in the Email field. Click Create.

IP Fax: Manage Your Fax Outbox
Clicking Send moves a fax into your Outbox. If it sends successfully, it appears briefly in your Archive for temporary storage and a copy is forwarded to your email address. Note: Faxes are deleted from the Archive every 24 hours.

IP Fax: Receive a Fax
When a fax is sent to your iFax account, it appears briefly in your Inbox and Archive and a copy is forwarded to your designated email address. Note: Faxes are deleted from the Archive every 24 hours. Options for managing an inbound fax can be seen to the right of the fax image in your Inbox, and include:

IP Fax: Send a Fax
Log in to your account at the IP Fax Services webpage (VPN is required). If you do not have an IP Fax account, please contact your authorized signer to order one for you.  If you do not know who your authorized signer is or need further assistance ordering an account, please email [email protected]. Select Send Fax from the iFax Menu.

IP Fax: View Fax Archive
Successfully sent and received faxes appear briefly in your Archive and can be managed from this location. Note: Faxes are deleted from the Archive every 24 hours. Options for archiving a fax can be seen to the left of the fax in your Archive, and include: Download Fax Reply to Fax Email PDF Add a Note Delete the Fax