Softphones

Placing a Call Note U-M doesn’t support the Contact List feature.
Placing a Call​ Click the button next to the phone number. Use either the IP Communicators keypad or your laptop/desktop keypad to enter phone number. Non U-M 9+ 1+ 10 digit or 5 digit number. Receiving a Call To receive a call using the softphone, you must be logged into the IP Communicator. 
The Cisco Jabber softphone can easily place, receive, and manage telephone calls using a computer with an internet connection. The Cisco Jabber softphone is available for Windows and macOS.
Note: U-M VPN (student, faculty, and staff profile) is required when off the UM Network.  Download Jabber from Google Play. Open Jabber. Accept the End User Agreement on your Android Phone. Toggle through offerings by swiping left.
Note: U-M VPN (student, faculty, and staff profile) is required when off the UM Network. 
Important: Administrator access is needed on your machine to complete each installation. If needed, contact MiWorkspace or your local Unit IT for further assistance. Note: U-M VPN (with a faculty, staff, or student profile) is required when off the U-M Network.
Important: Administrator access is needed on your machine to complete each installation. If needed, contact MiWorkspace or your local Unit IT for further assistance. Note: U-M VPN (with a faculty, staff, or student profile) is required when off the U-M Network.
Placing Calls Note: U-M does not support the Contact List feature. Enter the phone number in the Jabber hub Search or Call field.  Click the phone icon next to the Search or Call field.  Important: When entering a non-UM number, enter a 9+1 before the ten-digit or five-digit phone number.
Placing a Call Enter the phone number in the Jabber Search or Call field.   Click the phone icon next to the Search or Call field.  Important: When entering a non-UM number, enter a 9+1 before the ten- or five-digit phone number.
Getting Started Notes: Administration access is needed on your machine to complete each installation. If needed, contact MiWorkspace or local IT support for further assistance. U-M VPN (student, faculty, and staff profile) is required when off the U-M Network. If settings are grayed out, run the program as an Administrator.