Overview The Bill of Materials (BOM) Infrastructure app replaces ServiceNow for creating customer estimates, ordering materials, and managing the ordering process. This document includes steps for creating and editing a BOM, creating a customer estimate, adding attachments, assigning/routing the order, and updating the Network Operations status. Notes:
Overview This document includes steps for how to print Bill of Material (BOM) reports in Infrastructure Apps. Note: If you have not logged in to the Service Request System (SRS) before, you will be redirected to an SRS login page, where you can enter your credentials. You will then be redirected to the BOM homepage.
Overview SRS Apps are tools created to support specific business functions of the ITS Infrastructure department. Currently, they include the Bill of Materials, Rapid Time Entry, and mBid.