SRS Apps are tools created to support specific business functions of the ITS Infrastructure department. Currently, they include the Bill of Materials, Rapid Time Entry, and mBid.
The Bill of Materials (BOM) Infrastructure app replaces ServiceNow for creating customer estimates, ordering materials, and managing the ordering process. This document includes steps for creating and editing a BOM, creating a customer estimate, adding attachments, assigning/routing the order, and updating the Network Operations status.
The Rapid Time Entry (RTE) tool allows ITS staff the ability to add or update timecard entries for Pinnacle projects. RTE has three workflows: Single Technician, Multiple Order/Entries, Update Time, and View Time.
For help, send an email to ITS-SRSApps-Help@umich.edu.
Training Documentation and Recordings
|Rapid Time Entry||Recording|
|Create a Bill of Materials in Infrastructure Apps||Recording|
|Print Reports for a Bill of Materials in Infrastructure Apps||Recording (50:40)|