Get Ready for Zoom Phone - New User Checklist | ITS Documentation

Download and Log into Zoom App	Make sure the Zoom application is installed on the device you want to use for your U-M phone calls (e.g. U-M provided laptop or desktop, personal cell phone, etc.) and log into your Zoom account with the SSO. If you haven’t logged into the Zoom application on your computer before, please do so as soon as possible. Your U-M phone number cannot be activated and used by U-M Zoom Phone without this step.
Next Steps	Visit the U-M Zoom Phone service site to get familiar with Zoom Phone functions, features and benefits.
What to Expect Once Your Zoom Phone is Ready	You’ll receive an email confirming your new U-M phone number and giving you the steps for setting up your U-M Zoom Phone. After you log into the Zoom desktop app, you should see the U-M Zoom Phone icon appear at the top of the Zoom application.

Zoom Phone Day One Checklist

Vital 911 Information	You will need to set your location in Zoom for 911 and emergency services. This step is critical because it informs emergency services of your location when you call 911 if you’re working from another location or different office. Follow the Emergency Address Setup instructions to do so.
Set Up Voicemail	You can record or upload your greeting, or use a provided Zoom greeting.
Using Zoom Phone	Learn more about Zoom Phone functionality in the Zoom Phone Quickstart Guide. Personalize your Zoom Phone experience in the Zoom Portal: Find out how to set your business, closed and holiday hours. Set your call handling rules to route your calls where you want them to go. See how to hide incoming calls while your on a Zoom meeting.

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Thursday, July 7, 2022