This document provides instructions for changing your Duo options for two-factor authentication. This includes: add a device or phone number, reactivate Duo Mobile when you get a new phone with the same number, delete a phone number or device if it’s lost, stolen, or no longer needed, or rename your device.
Two-Factor Authentication
This document provides instructions for downloading and installing the Duo Mobile app on your mobile device for for two-factor authentication (2FA).
This document provides instructions for reactivating or restoring the Duo Mobile app after you get a new smartphone or tablet. There are two options covered in this document:
Reactivate. If you have an alternate method of Duo two-factor (such as a phone call ), you can use your smartphone or tablet to scan a QR code from your Duo Device Settings. If not, you can contact the ITS Service Center for an activation link.
Restore. Get the app working on a new device without requiring a separate reactivation step.
This document provides instructions to resync a Duo Hardware Token.