Remote Office Hours Queue

The Remote Office Hours Queue is a virtual queueing tool that allows meeting hosts to manage queues of attendees waiting to meet with them for private one-on-one meetings in-person or over BlueJeans video conferencing.
Learn more about the Remote Office Hours Queue application. This article focuses on the workflow for attendees (often students, but any U-M community member can be an attendee).
Learn more about the Remote Office Hours Queue application. This article focuses on the workflow for hosts. We use the terminology "hosts" to describe anyone who is hosting the meeting, which is often instructors, advisors, and other staff and faculty. However, anyone with a U-M login and a U-M BlueJeans account can be a host. We use the terminology "attendee" to describe anyone who is attending the meeting, which is often students. However, anyone with a U-M login (no BlueJeans account needed) can be an attendee.
The Remote Office Hours Queue app, originally released March 19, 2020 was updated April 8, 2020 in order to add a much-requested feature allowing multiple users to share a queue. Unfortunately, the update necessitated a change in the URL structure of the links attendees receive when joining an office hours queue. As a result, links created by the app prior to April 8 no longer map to an active queue. ITS has implemented a way to help users find their way to the correct queue.
Learn more about the Remote Office Hours Queue application. This article focuses on SMS notifications. Remote Office Hours Queue can send you SMS (text) notifications in the following scenarios if you opt in: For attendees, when it becomes your turn. For hosts, when an attendee joins your empty queue. You can opt in or opt out of SMS notifications from your User Preferences.