Installing Microsoft 365 Applications on Your Device

Overview

This document provides steps for installing Microsoft (Office) 365 applications locally on your personal devices. These instructions should not be used to install apps on MiWorkspace (MWS) managed machines. If you want Microsoft 365 installed on your MiWorkspace-managed machine, you can self-install the apps from the Software Center on Windows machines, or the apps should already be installed on Mac machines.

Important: Sponsored affiliates and Michigan Medicine affiliates (faculty, regular/temporary staff, and students) cannot access the local desktop apps using their @umich.edu email and UMICH password in the ITS-managed Microsoft 365 instance. They should use the online web app versions Microsoft provides instead. (If you are Michigan Medicine, use the HITS-managed Microsoft 365 instance instead.)

Install the Microsoft 365 Apps

  1. Go to portal.office.com.
  2. Enter your @umich.edu email address under "Sign in" and click Next.
  3. Enter your UMICH password and click Sign in.
  4. Click Approve with Okta to authenticate with multi-factor authentication.
  5. Click Apps from the left navigation and select All apps from the drop-down.
  6. Click the Install apps drop-down in the top right corner and select Microsoft 365 apps.
  7. Click the Install Office button on the new page that opens.
  8. Open the downloaded file (OfficeSetup.exe) and follow the setup instructions.

Note: If you choose to download and install the Microsoft 365 apps to your personal device(s), you must follow the policies outlined in SPG 601.07 | Responsible Use of Information Resources. As a reminder, you will lose access to these applications when you lose your active affiliation with the university.

Known Issues

Windows device management error

When setting up Microsoft 365 on a personal device running Windows, you may receive this error: "Something went wrong. Your account was not set up on this device because device management could not be enabled.”

Note: These instructions were verified on Windows 11.

To fix this error:

  1. Sign out of all Microsoft 365 applications.
    1. Click your profile picture in the top right corner of the screen from any Microsoft 365 app (e.g., Word, PowerPoint, etc.).
    2. Click Sign Out in the drop-down menu.
    3. Click Sign out in the notice that appears.
  2. Click the magnifying glass in your toolbar, enter Credential Manager in the search field, and press ENTER. This will take you to the Credential Manager in the Control Panel.
  3. Click Windows Credentials.

  4. Scroll through the list, select any Office 365 or Microsoft 365 credentials, and click Remove.

    Note: There may not be any credentials for you to remove from this list.

  5. Click the magnifying glass in your toolbar again, enter Settings in the search field, and press ENTER. This will take you to the Windows Settings menu.
  6. Select Accounts from the left navigation.
  7. Select Access work or school under Account settings.
  8. Select your U-M Microsoft 365 account (associated with your @umich.edu email address).
  9. Click Disconnect, then click Yes when prompted to confirm.
  10. Click Sign in in the top right corner of the screen from any Microsoft 365 app (e.g., Word, PowerPoint, etc.).

  11. Enter your @umich.edu email address and UMICH password when prompted.

    Note: You may need to authenticate with Okta before proceeding.

  12. Uncheck the Allow my organization to manage my device box under "Stay signed in to all your apps" and click OK in the dialog box.

    Important: Different versions of Microsoft 365 may show slightly different wording for this dialog box.

  13. Click Done in the final dialog box. The error should be fixed.
Last Updated
Monday, March 23, 2026