Using Add Deskset App

Overview

Unit Ambassadors and SRS submitters can use the Add Deskset Tool to request a project-funded deskset for a user whose number has already transitioned to Zoom phone with a softphone only. It is available on the Telephone Upgrade Project Transition Tools page to those who have access.

Request a Deskset: 

1. Navigate the Telephone Upgrade Project Transition Tools
2. Click Add Deskset App

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3. Select a department
4. Select the phone number of the user that you would like to request a deskset for.
5. Start typing in the building name or number in the search field, and select the correct building from the drop-down list.
6. The phone location information will display including the building name, Floor and Room number.
7. Confirm the information by selecting one of the 2 options:
   • Correct, proceed to step 8.
   • Incorrect:
     • Select the correct building from the drop-down list or type it in the Building field.
     • Add or select the correct floor from the drop-down list in the Floor field.
     • Add or select the correct room from the drop-down list in the Room field.
     • Add or select the correct jack from the drop-down list in the Jack field.
8. Click Save.
9. The ITS-Telecommunications Analysts will contact you with the deskset delivery information when it's scheduled to be delivered to users in your unit.