This abbreviated guide to accessibility in Zoom can help you prepare your online classes for the next semester. The original Zoom Accessibility Checklist is provided by U-M Academic Innovation and should be referenced for further details and how-tos on each point.
Before the Zoom Session
- Include a statement about requesting accommodations in the event invitation.
- Identify an accessibility contact to handle issues before and during the event.
- Let all attendees know if you will be recording the session.
- Inform all presenters of accessibility expectations and techniques.
- Provide a sufficient lead time to address requests, such as alternative formats of materials.
- Follow good accessibility practices for designing materials.
- Provide attendees a text version and copies of all materials in advance.
- Ensure captions are available for any videos that will be shown.
- Test that video and audio quality is sufficient.
- Communicate expectations to CART and sign language providers and send them session materials.
- Activate and test Zoom Live Transcription if CART is not used.
- Share lists of keyboard commands with attendees who request accommodations.
- Be aware of accessibility capacities of other services if Zoom is not available.
During the Zoom Session
- Set the CART provider as the caption provider.
- Activate Zoom Live Transcription if CART is not provided.
- Spotlight the video of the sign language interpreter if present in your session.
- Confirm with attendees that video and audio quality is sufficient.
- Start the session with an overview of the technology tools you are using.
- Remind attendees to mute their mics when not actively speaking and that their mics may be muted for them if necessary.
- Tell attendees who and how to reach the accessibility contact during the session.
- Provide clear instructions for posting in the chat for the benefit of blind/low vision users.
- Allow time at the end of the session to conclude.
- Verbally describe visual components such as images and graphs.
- Take into account the learning needs and styles of multiple types of users.
- Ensure everyone can participate during all discussion sessions.
- Use Zoom annotation tools when appropriate and verbally describe your annotations.
After the Zoom Session
- Consider adding Asynchronous Transcription to your Zoom recording.
- Let attendees know how to report accessibility challenges they experience.
- Reflect on what worked well for accessibility and share your findings.
Additional Resources Created by U-M Accessibility Groups
Zoom Accessibility Checklist (Glossary of Zoom-specific terminology included)
Resources for accessible meetings and events
- Accessible Meetings & Presentations
- Remote Events
- Ten Tips for Inclusive Meetings
- Live Captioning (matrix)
Resources for using video conferencing tools
- Videoconferencing Captioning Tools for Zoom
- Videoconferencing and Digital Accessibility at the University of Michigan
- Zoom Accessibility