This document provides a brief overview of shared line groups in Zoom Phone and describes how to turn on or off your availability to receive calls for a shared line group in the U-M Zoom Web portal, in the Zoom Phone desktop app and the mobile app.
Overview
ITS can set up a Shared Line Group for a departmental main phone number to be shared with a group of up to 10 phone users or common area phones. This documentation covers how to use a shared line group using the Zoom desktop client, mobile app, or deskset.
