Telephone: Voice Over Internet Protocol (VoIP) Advanced - Cisco Web Inbox Features

Overview

The Cisco Web Inbox is an online web tool used to create speed dials and line forwarding.
Note: Prior to use, a user id needs to be created and associated to the line.

Log into the Cisco Web Inbox for your U-M campus with the provided username and password:

Important: Passwords must be changed at first login and every 90 days.

Passwords must:

  • Contain at least seven characters.
  • Contain three of the following: uppercase character, lowercase character, number, and symbol.
  • Not be the same as any of the last six passwords used.
  • Not use a character or number more than three times in a row.
  • Not include the alias, username, or extension.
  • Not be sequential characters or numbers, such as 654321 or ABCDEFG.

Setting Up Speed Dial Numbers

  1. Click Phone Settings.
  2. Enter the Speed Dials and Abbreviated Dials with labels.

    Note:

    • ​Speed Dials show up on the set's available lines.
    • Abbreviated Dials are assigned a code used with the AbbrDial softkey.
      UM
      5 digits
      Non-UM Local
      9+7 digit phone number
      Non-UM Long Distance
      9+1+(area code)+7 digit phone number

      Note: Only for lines that include long distance forwarding

  3. Click SAVE.
  4. Click Apply Configuration and then OK.

Setting Up Call Forwarding

  1. Click Line Settings.
  2. Select the Line to Forward on the right of the page.
  3. Check the box for the action to apply.
  4. Select either:
    • Voicemail: to forward to an active voicemail mailbox
    • This Number: enter the receiving phone number

Note: Abbreviated dials are:

UM
5 digits
Non-UM Local
9+7 digit phone number
Non-UM Long Distance
9+1+(area code)+7 digit phone number

Note: Only for lines that include long distance forwarding

Tips

  • If you have an available key on your phone, Speed dials show up as labeled.
  • To access an abbreviated dial, enter the number and then press the AbbrDial softkey.
Contact the Telecommunications Analysts for more information or to request these advanced features. 
Last Updated: 
Tuesday, August 29, 2017