Telephone: Authorization Code (authcode)

Overview

This document provides information on obtaining, using, moving or cancelling authorization codes (authcode). A personal authcode is specifically assigned to you and must be kept confidential. This ensures that billing for all calls is personalized, secure, and authorized. To request an authorization code, have your department ID manager (or proxy) place an order on the Service Request System (SRS).

Authorization codes are individually assigned for making calls from a University phone to an outside number. A personal authcode can be used from most telephones on campus. Intra-university, 911 and other emergency code calls can be made without using an authcode.

Canceling A Personal Authcode

You will keep the same authcode regardless of physical location.

NoteIt is imperative that your department cancel your authorization code if you do not want to use it or if you terminate employment with your department. This ensures that no billing can be generated.  

Dialing from a Campus Phone

If you are away from your office, you can use a personal authcode at any campus telephone and bill the call to the authcode.

Local Calls

1. Dial *88.
2. At the dial tone preceded by three short beeps, enter your seven-digit authcode.

The system takes 6-10 seconds to validate your authcode.

1. Dial 9 + the number.

Long-Distance Direct-Dialed Calls

1. Follow steps 1-4 for Local Calls.
2. Dial 9 + 1 + area code + the number.

Long-Distance International Calls

1. Follow steps 1-4 for Local Calls.
2. Dial 9 + 011 + the country code + the city code + the number.

Long-Distance Operator-Assisted Calls

1. Dial 9 + 0 + area code + the number.
2. To bill an operator-assisted call, you must:
   • Call collect
   • Use a University calling card
   • Use a non-University calling card
   • Use a non-University third party number

Directory Assistance

1. Follow steps 1-4 for Local Calls.
2. Following the tone, dial 9 + 1 + the area code + 555-1212.

Note There is a charge per call.

Dialing From a Phone Restricted to Authcode Use

Local Calls

1. Dial 9 + the number.
2. Listen for three short beeps followed by regular dial tone.
3. Dial your seven-digit authcode.

The system takes 6-10 seconds to validate your authcode.

Long-Distance Direct-Dialed Calls

1. Dial 9 + 1 + area code + the number.
2. Follow Steps 2-4 for local calls.

Long-Distance International Calls

1. Dial 9 + 011 + the country code + the city code + the number.
2. Follow Steps 2-4 for local calls.

Long-Distance Operator-Assisted Calls

1. Dial 9 + 0 + the area code + the number.
2. To bill an operator-assisted call, you must:

    

   • Call collect
   • Use a University calling card
   • Use a non-University calling card
   • Use a non-University third party number

Directory Assistance

Dial 9 + 1 + the area code + 555-1212 + personal authcode.

NoteThere is a charge per call.

Questions

If you have questions about your authcode or concerns about the charges appearing on your statement, contact the ITS Telecommunications Analysts.