eRAM: ULAM Service Charges Checklist

Create Service Charge

1. Click the ULAM Service Charge Processing role.
2. Click Create New Service Charge.
3. Select the Type of Service = Vet Tech Services.
4. Click OK.
5. Click OK (Charge Number assigned).

Manage Service Charge

1. Click the Manage Service Charges activity.
2. Enter the Service Date.
3. Select the Shortcode.
4. Click OK (PI list appears).
5. Select the PI (Protocol list appears).
6. Select the Protocol.
7. Click Yes for No Species Applies.

Details

1. Click Add under Service Charge Details.
2. Select the Cost Type.
3. Click OK.
4. Complete the required fields.
5. Click OK.
6. Repeat steps for multiple cost types.

Save & Submit

1. Click OK (saved: Created state).
2. Email Raylene Kubik ([email protected]) to notify that Service Charges have been created/saved and are ready for monthly review.

If Issues Occur

1. Shortcode Issue: Click Yes for Shortcode PI or Other Issue.
2. Detail Entry Problem: Click Yes for Other Issue.
3. Enter Notes to explain the problem.
4. Click OK.

Active Service Cost Types

This tab on the ULAM Service Charge Processing workspace shows all active Service Cost Types for reference.