Requesting Access to the TeamDynamix (TDX) Data Warehouse Dataset for a Long-Term Guest Sponsored Account

  1. If you already have a long-term guest sponsored account you would like to use to connect to the TeamDynamix (TDX) Data Warehouse dataset, skip to step 2 and follow the remaining steps. If not, follow these steps to request a new long-term guest sponsored account.
    1. Collaborate with your department’s sponsorship administrator to request a long-term guest sponsored account. Visit the Sponsorship Request Forms page to find your department’s Sponsorship Administrator(s).
    2. Fill out and submit a TDX request form, including the information listed below in your request.
      1. Title: Create MCommunity long-term guest sponsored account
      2. Description: In accordance with https://documentation.its.umich.edu/node/5146, please create an MCommunity long-term guest sponsored account for programmatic connections to the TeamDynamix data warehouse dataset. Please set up the sponsorship with the following information:
        1. DeptID for sponsorship: _______
        2. Sponsor Administrator who will be responsible for renewing or deactivating account after it is created: ______
        3. First name to use on the account: _______
        4. Last name to use on the account: ________
        5. Non-UMICH email address (you will use this address to set the initial password on the account): _________
      3. Responsible: ITS-IAMProvisioningandAccounts
      4. Service: ITS-MCommunity Sponsored Account
  1. Request TDX data warehouse dataset access: Fill out and submit the ITS-TeamDynamix Ticket and Survey Data form to request that the long-term guest sponsored account be granted access to the TDX data warehouse dataset.
  2. Request TDX application access (required for row-level security): Fill out and submit the ITS-TeamDynamix Access form to request the long-term guest sponsored account be granted access to the required TDX application(s). Additionally:
    1. You must add the long-term guest sponsored account to one of the “TDX-” MCommunity groups associated with the requested TDX application(s). The TDX data warehouse dataset requires the long-term guest sponsored account to be part of a responsible group within the TDX application to ensure proper data access. The specific group does not matter, as long as it is active within the application.
    2. (Optional) If you want to prevent the long-term guest sponsored account from being assigned tickets, fill out and submit the ITS-TeamDynamix Support form to set the account’s EMPLOYEE Status = FALSE.
    3. (Optional) Administrators who want to use the TDX Reporting API without sharing reports with all users in an MCommunity group may request a manually created group. This manually created group will essentially be hidden from general use, and the long-term guest sponsored account within it, used for reporting purposes, will not have tickets assigned to it. Note that these syncs occur daily at 6 a.m. and 6 p.m.
Last Updated: 
Friday, September 20, 2024