Getting Started with the Zoom for Dropbox Integration

Overview

With the Zoom for Dropbox integration, you can enable the ability to automatically save a copy of Zoom cloud recordings and transcripts to Dropbox.

Install the Zoom Integration

Tip: We recommend completing these steps in an incognito/private browser window.

To install the Zoom integration:

1. Ensure you're signed in to both your U-M Dropbox and U-M Zoom accounts in your browser before installing the integration.
2. Go to dropbox.com/apps/zoom.
3. Click Learn more on the right.
   • If you already have the integration installed, you may receive an Error 500 when navigating to this page. You can access the integration information from your Apps settings in U-M Dropbox instead. (If it isn't in your Apps settings, and you're still receiving the Error 500, contact the ITS Service Center.)
4. Click Connect to Zoom on the new page that opens in Dropbox ("Bring Zoom and Dropbox together").
5. Click Got it in the pop-up to proceed.
6. Ensure your @umich.edu email address is displayed under "You are about to add Dropbox." (If it isn't, click Switch account and sign in to your U-M Zoom account.)
7. [Optional] Check the Allow this app to use my shared access permissions box if you allow others to schedule and record meetings on your behalf.
8. Click Allow.

After completing all steps, you should see Connected to Zoom on the same "Bring Zoom and Dropbox together" page you started on, and you can now use the integration.

How the Integration Works

Cloud recordings storage

With the ability to save Zoom cloud recordings to Dropbox turned on, Dropbox will copy:

• Audio and video files of meetings you create and host.
• Transcripts of meetings (if you have the "Create audio transcript" setting enabled for cloud recordings in your U-M Zoom account settings).

Dropbox will not copy:

• Meetings that you only attended and did not create or host.
• Meetings that were recorded before the setting was enabled in Dropbox.
• Local recordings in Zoom.

Notes:

• Recordings are still saved to the Zoom cloud, whether or not you have enabled this integration in Dropbox.
• If you are the creator and host of a meeting, the recordings will be copied to a new Dropbox folder named “Zoom,” even if someone else started the recording.

Additional resources

• Dropbox Support | How to use Zoom with Dropbox
• Zoom Support | How to use Zoom from Dropbox
• The "Message Zoom contacts from Dropbox" feature is unavailable for U-M Zoom because it requires Zoom Chat, which U-M does not have. (Zoom Chat is different than in-meeting or in-webinar chat, which U-M has.)