Regulatory Management: Access eResearch for non-UM users

Overview

This document covers the steps for non-UM users (individuals external to U-M) to access the eResearch Regulatory Management (eRRM) system. The first step is to obtain a Friend account or a Sponsored account. Then, an existing eRRM user creates an eResearch account (using the new Friend or Sponsored account ID). After that, you will be able to log in to eResearch.
Important 

  • You are required to sign in to your UMICH or Friend account at least once a year in order to retain access. Refer to Account Lifecycle for details.
  • For Participating SITE applications, Friend account users are able to edit and post correspondence for their sites.
  • For other external (non-UM) users that need to be able to edit a study, contact your study team coordinator about obtaining a Sponsored account.

Obtaining a U-M Friend Account

  1. Go to http://accounts.it.umich.edu/friend.
  2. Enter your First Name, Last Name, and Email address.
  3. Click Submit.
  4. Check your email for a message from [email protected] and click the included link or copy and paste it into a browser tab.
    Notes
    • Check your email spam or junk folder if you do not see the message in your inbox.
    • The link will take you to a URL that begins with okta.umich.edu and prompt you to set up your password.
  5. Click Password - Set up.
  6. Enter a password and re-enter the password in the fields provided.
  7. Click Next.
    • A confirmation message lets you know that your Friend account has been created.
    • You will use this email address to log in to eResearch as your Friend ID.

See Create a Friend Account for Guest Access to U-M Computing Resources for more information.

Create an eResearch Account for a Non-UM user

Once a new non-UM user has created a Friend account or Sponsored account, then an existing eResearch Regulatory Management (eRRM) user can create an eResearch account for the individual. 

  1. From the Study Team Member Home Workspace, click the User button under Create New.
  2. Check the Not Currently Associated with UM box.
  3. Enter the new user's information.
    Important Be sure to use the same email address used to create the individual's Friend or Sponsored account.
    • Preferred Email Address
    • Retype Preferred Email Address
    • First Name
    • Last Name
    • Address
  4. Click Save.
  5. Click OK to close the success confirmation.

The user now has an eResearch Regulatory Management account and can log in to eRRM using their Friend or Sponsored account email and password. Refer to instructions to Log in to eResearch

Last Updated
Monday, March 2, 2026