eRAM: Maintain Animal Treatment Report (ATR) Assignment Level and Persons


This document details the process used by ATR/EMR Staff with an ATR Veterinary role to escalate or de-escalate an Animal Treatment Report (ATR) assignment level and assigned persons in eRAM.

Step-by-Step Process

  1. Select ATR/EMR Staff under My Roles.
    Veterinarian ATRs tab on ATR/EMR Home workspace in eRAM screenshot steps 1-3
  2. Locate the applicable record.
    Use the following features to locate ATR/AEVs:

    • Tabs
      • My ATRs/AEVs tab - Displays all ATRs/AEVs assigned to you (available for Veterinary staff).
      • Veterinarian ATRs tab - Displays all veterinarian ATRs (available for Veterinary staff).
    • Filter by - select a value from the drop-down list, such as ATR #, Clinical #, Current Building, Current Room, etc.
      • Type the first part of the text you want to find and click Search Search button. (Use a percent sign % as a wildcard.)
      • Click + Add Filter to select additional filter values.
      • Click a column header to sort by ascending or descending order.
      • Click Help  to see examples of filter parameters.
    • Columns -  Click a column header to sort by ascending or descending order, e.g. Priority Level.
  3. Click the ID link (AEV#) to open the record's workspace, 
    OR click the My Activities drop-down.
  4. Click the Maintain ATR Assignment Level and Persons activity.
    Activities menu screenshot step 4
  5. Select the ATR Assignment Level from the drop-down list.
    Maintain ATR Assignment Level and Persons screenshot steps 5 - 9
  6. If applicable, enter or select the Regular Vet Tech.
  7. If applicable, enter or select the Assigned Veterinarian.
  8. Enter Activity Comments which are included in the email notification.
  9. Click OK.


  • The changes are recorded on the Activity History tab on the ATR workspace. See Animal Treatment Record (ATR) Workspace for additional information.
  • Email notifications are sent to the selected person or group with the current building and location information.  See the Animal Treatment Record (ATR Emails) page for examples of each email: Assigned to you, Assigned to Vet Techs, or Assigned to Veterinarians.
Last Updated: 
Wednesday, March 20, 2024