Telephone: Basic Telephone Quick Reference

Overview

This explains how to use a basic telephone.

Call Forward

  • To Forward Calls

    • Press access code *96, at special dial tone, dial the 5-digit station number, and receive confirmation tone.

  • To Deactivate

    • Dial access code *97, hear confirmation tone.

Call Hold

  • To Hold Call

    • Press TAP, hear special dial tone, dial access code *99, hear confirmation tone.

  • To Return to Held Call

    • Hold down switch hook until telephone rings or press TAP and dial access code *99.

Call Park

  • To Park Call

    • Press TAP, hear special dial tone, dial access code *93, hear confirmation tone.

  • To Retrieve Call

    • Dial access code *94, dial 5-digit station number where Call Park was initiated.

Call Pickup

  • Press *98 to pick up a group call.

Call Transfer

  • To Transfer Call

    • Press TAP, hear special dial tone, dial 5-digit station number.

  • If Station Answers

    • Announce call then replace handset.

  • If Busy or No Answer

    • Press TAP twice.

Call Waiting

  • To Connect To Waiting Call

    • At the call waiting tone, press TAP.

  • To Return to Original Party

    • Press TAP.

Conference: Three-Way

  • To Add Third Party

    • Press TAP, at the special dial tone, dial the number of the third party.

  • If Third Party Answers

    • Announce conference, press TAP.

  • If Busy or No Answer

    • Press TAP twice.

Consultation

  • To Consult with Another Party

    • Press TAP, at the special dial tone, dial the party to consult.

  • If Busy or No Answer or to Return to Original Party

    • Press TAP twice.

Group Intercom

  • Press # and the station’s two-digit intercom code to active.

Last Number Redial (LNR)

  • Listen for a dial tone on your telephone.

  • Press the (#) twice.

Message Waiting

  • To Activate an Indicator

    • Press TAP, hear special dial tone, dial access code *80, hear confirmation tone.

  • To Retrieve Messages

    • Dial access code *81, request messages.

  • To Deactivate Your Own Indicator

    • Dial access code *82, hear confirmation tone.

Ring Again

  • To Activate

    • Listen for the busy tone, press TAP, wait for the special dial tone, dial access code *95 for confirmation tone.

  • When Both Stations Are Free

    • Hear Ring Again notification, lift handset, number is automatically dialed.

  • To Cancel

    • Dial access code *95, hear confirmation tone.

Simultaneous Ring (SimRing)

  • To Manage SimRing

    • Lift handset and press *110.

  • To Turn ON/OFF

    • Press 3.

  • To Add a Number to List

    • Press #9+1+ten digits#.

  • To Remove a Number from List

    • Press *9+1+ten digits*

    • To Hear List Entries: Press 1

    • To Delete: Press 07

    • To Hear Instructions: Press 0

Speed Calling

  • To Program Code

    • Dial access code *90 for individual list number or access code *91 for group list number, listen for the special dial tone, dial one-digit code (for individual list number or two-digit code (for group list number) assigned to number being stored, dial 5-digit number, press #, wait for confirmation tone.

  • To Activate

    • Dial * and the one or two digit code assigned to the stored number and press #.

  • To Delete Code

    • Dial access code *90 (for individual list number) or access code *91 (for group list number), at the special dial tone, dial one- or two-digit code assigned to number being deleted, press #, listen for the confirmation tone.

 

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Last Updated: 
Friday, March 17, 2017