Connect an Amazon Echo/Alexa to the U-M Network

U-M provides secure WiFi networks. Secure enterprise networks are more complicated for devices to support; therefore some devices only support residential-style networks. U-M is still able to connect an Amazon Echo/Alexa to our network, but it takes a few steps. To do this we need the device's unique network address. This is referred to as the "MAC address".

ITS network staff can enter the MAC address into our system so it will recognize the Alexa device. You may go through these steps yourself, or ask your local IT staff for assistance.

Acquire a MAC Address

  1. Download the Alexa app.
    1. On an Apple iPhone that is already attached to a WiFi network, go to the Apple App Store.
    2. Search for Amazon Alexa. The Alexa app is available on phones with iOS 9.0 or higher.
    3. Install the app.
    4. Open the app and sign in.
  2. Turn on the Amazon Echo (2nd Generation).
    1. Plug the included power adapter into the Amazon Echo (2nd Generation).
    2. Plug into a power outlet. The light ring on the Echo turns blue, and then orange.
    3. When the light turns orange, Alexa welcomes you.
  3. Run the Amazon Alexa App.
    1. Open the Alexa App.
    2. Enter your Amazon Email Address.
    3. Enter your Amazon Password.
    4. Select Sign In.
    5. Select Begin Setup.
    6. At the Choose a Device to Set Up menu select the Device Model.
    7. Choose the appropriate language and select Continue.
    8. Choose Connect to Wi-Fi.
    9. Follow the instructions and select Continue when the orange light ring appears.
  4. Connect your iPhone to the Echo.
    1. When you see this menu press the iPhone home button to go to the iPhone home screen.
    2. Select the Settings App to change the Wi-Fi network.
    3. Select Wi-Fi.
    4. Select the Amazon-<nnn> Network where nnn could be any letter/number combination. The iPhone will use this WiFi network to connect to the Alexa.
    5. Press the iPhone home button to return to the iPhone home screen.
  5. Connect to Echo.
    1. Open the Amazon Alexa app again.
    2. Select Continue.
    3. The menu will ask you to "Select your Wi-Fi network". You do not need to select anything.
    4. Scroll down to where it says: Your Echo's MAC address is... (e.g.,nn:nn:nn:nn:nn:nn)
    5. Write down this combination of letters and numbers.
  6. Enable Alexa.
    1. Call the ITS network operations center at 734-647-8888 and ask them to enable your Alexa.
    2. Provide them with this MAC Address. ITS network staff will enter this number to enable your Alexa.
Last Updated: 
Friday, September 28, 2018