Document Imaging System: Not all pages of a document are being displayed or printing out of the system

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This could be an issue with the Java memory (heap) size, which can be adjusted in the Java configuration program. To open the Java configuration program in Windows, go to Programs > All Programs > Java > Configure Java (or just search for Java Configuration). On the Java tab, click View in order to be able to update the Runtime Parameters:
Java Control Panel - Runtime Parameters

ITS recommends the following parameter settings for the JAVA JRE:

  • For normal usage: set the heap size to 128 MB, -Xmx128m
  • For heavy usage: set the heap size to 256MB, -Xmx256m
    Example: -Xms256m -Xmx256m
Last Updated: 
Thursday, November 9, 2017