Box: Accounts for People Who Leave U-M


U-M Box is provided to current students, faculty, staff, and sponsored affiliates. Employees whose U-M employment ends lose access. If you are to lose access, you will receive an email notice 30 days before your access will end. This document explains what steps to take before someone leaves the university and loses access to their U-M Box account. email addresses can not be used to create new personal Box accounts. They can only be used for U-M Box accounts.

Note: U-M Box accounts remain intact for emeritus/emerita faculty who retain all standard computing services. For details, see 19.K Emeritus/Emerita Status in the U-M Faculty Handbook.

For more detailed information on what happens when someone leaves U-M, see Leaving U-M.

Transition files:

Data Continuity

Use Shared Accounts

To ensure that team members continue to have access to team files, even if team members change, use a Google Shared Account. Files and folders owned by a shared account are not linked to specific individuals and access is easily managed.

Departments and Organizations

Access to important files could be lost when people leave the university. By following these recommended roll-off procedures, you retain access to shared files, folders, and accounts.

Be Proactive

Cooperative Departures

The person leaving U-M should follow this two-step roll-off procedure:

  1. Change the ownership of folders they own containing U-M data to a U-M Google shared account.
  2. Remove their access to shared files, folders and accounts.

Uncooperative Departures

Involve the ITS User Advocate as soon as possible.

With User Advocate involvement, U-M Box Administrators can assist in:

  • Preserving the contents of an account
  • Moving U-M Box files and folders from one account to another
  • Inactivate the U-M Box account access sooner than the automated process

Note: Download university data from the person’s account if time is critical.

Last Updated: 
Monday, March 22, 2021