MiCORES: Update Payment (Shortcode) Information

Overview

Follow the steps below to change or update the payment information (shortcode) on a MiCORES service request.

Navigation

Menu > My Cores > Select applicable Core

Step-by-Step Process

1. Click the View All Requests tab to review all of your active requests in the core.
   
2. Click the green dollar sign icon to the right of the appropriate service request. 
   Note There are four versions of this icon:
   • Blue check-mark: the request/charge has valid shortcode/payment information
   • Yellow pencil: the request/charge does not have valid shortcode/payment information
   • Red exclamation point: the shortcode/payment number is expiring within 30 days
   • Yellow triangle: the shortcode/payment number has been removed from the request  
3. Check the box next to the charge(s) which the new shortcode information will be applied.
   
4. Select the applicable Short code(s) for each charge.
5. Click save.