SwitchConf Tool: Activate a port

Overview

Procedure

If you know the Switch Name/IP address and interface number of the switch the jack is plugged into (you can figure this out if you have access to your comms closet):

1. Log in to NetDash and choose the SwitchConf tool
2. Enter the switch name or IP into the "access layer switch" field, then click submit. 
3. Locate the proper interface.
4. Ensure the admin status is set to “enabled” and the appropriate VLAN is configured.

If the jack is not patched or you don't know the DNS name/IP address and interface of the switch that the jack is plugged into, submit a help request ticket and assign to ITS Service Center - ITS Network Operations Center. Make sure to include the room and jack number in your ticket.