U-M provides secure WiFi networks. Secure enterprise networks are more complicated for devices to support; therefore some devices only support residential-style networks. U-M is still able to connect an Amazon Echo/Alexa to our network, but it takes a few steps. To do this we need the device's unique network address. This is referred to as the "MAC address". ITS network staff can enter the MAC address into our system so it will recognize the Alexa device. You may go through these steps yourself, or ask your local IT staff for assistance.