Add a New Device in Duo (Phone Number or Mobile App)

This document provides instructions for adding devices, after an initial device has been enrolled, in Duo for two-factor authentication.

Contents

• Before You Begin
• Add a New Device
  • Enroll a Smartphone or Tablet in Duo
  • Enroll a Landline, Non-Smart Phone, or Softphonein Duo

Before You Begin

• It is recommended that you enroll in both a primary and backup method for two-factor authentication. You can enroll more than two phone numbers and/or download the Duo Mobile app on multiple devices.
• You need a desktop or laptop computer on which to do the enrollment steps.
• U-M will only use your phone number for the Duo service, and you can modify or remove it from the system at any time.
• Not sure which option you want to use? Refer to Options for Two-Factor Authentication for more information.

Add a New Device

For best results, complete these steps on a desktop or laptop computer.

1. From a desktop or laptop computer, go to UMICH Account Management.
2. Log in with your uniqname and UMICH (Level-1) password.
3. Click Manage Duo Devices.
4. Click + Add another device.

   

5. Refer to the appropriate enrollment procedure for the remaining steps:

   Enroll a Smartphone or Tablet in Duo

   1. Download the Duo Mobile app.
   2. Then begin at step 5.

   Enroll a Landline, Non-Smart Cell Phone, or Softphone in Duo

   1. Begin at step 5.