Planview Support

New projects are requested through Planview. Once a request is made, it is reviewed and either approved, deferred or rejected. If approved, the project goes on for further planning.
When projects are assessed, the assessment lets the audience know how well a project is doing in meeting its targeted completion and why the target may not be met. The Manager Assessment provides information on project status and the Assessment Notes provide additional details. These instructions show you how to assess your project in Planview.  
After a project request is approved during the Capture Gate review, the Investment Portfolio Manager or Product/Service Owner assigns it to a Definition Project Manager. The Definition Project Manager works with Subject Matter Experts to complete the Definition Stage. This gives the Service Portfolio Owner an investment proposal which can be used to make a decision about committing ITS resources to fulfill the request or not.
Once a Requirement has been created, the Resource Manager can approve and assign the Requirement to a resource. After the Requirement has been reserved or allocated, the Project Manager can verify no other Requirements are pending or unfilled.
Information and Technology Services (ITS) strives to ensure that the university receives the greatest value in exchange for its investment in information technology services. Effort tracking is one way ITS communicates the value of its services to the CFO, Provost, President and Board of Regents, among many others. Quantifying the cost (via effort) to provide information technology services helps demonstrate the number of staff required to run operations and services and assists in communicating what work level is available on all projects requested by its various constituents. Effort tracking provides ITS not only with data that can be used to estimate future work, but also a more objective way for supervisors and staff to discuss work level.
This procedure describes how to automatically add activities (allocations, authorizations, and standard activities) to your Timesheets. Auto-Add entries apply to future Timesheets.
Overview Planview timesheets are used to determine how much time and effort ITS spends on projects and services delivered to campus. This helps ITS Finance determine the costs of those projects and services and how much to charge campus, if needed. ITS managers use the data entered in timesheets to determine if staff members are overloaded and on which projects and services they are spending their effort. Project Managers use the data to determine how much time staff members have spent working on their projects. Timesheet  
Lifecycle is the Planview terminology for workflow. Once a project request is made, its status can be tracked by viewing its lifecycle. This document explains how to view the lifecycle for any requested project prior to the approval at the end of the definition stage. The lifecycle flowchart displays the requested project’s history, current status, and next steps as well as the people who performed or will perform each step.
Did you know? You can review your scheduled assignments and take action. You can mark your work complete on a particular work item in your timesheet. You can update your remaining effort on a work item in your timesheet.
Tracking time allows ITS to gather up-to-date information on project status and resource time. Because you are the best source of time usage information, you know what work has been completed and what still remains. Planview allows you to report your time, work progress, effort changes and remarks/issues that affect these items.