Telephone: Contact Center Cisco Reporting Websites


This document provides information on obtaining and recognizing the current Cluster to use to get access to your Finesse Login and your Reporting Login.  To obtain the correct Cluster please find your department and follow the link above.  For additional help, contact the ITS Infrastructure Telecommunications Analysts.


Cluster 1: Ann Arbor

Cluster 2: Ann Arbor

Flint Cluster

Dearborn Cluster

Finesse Login

Reporting Login


Alumni Association

Campus Information and Operators

Flint Admission

Dearborn Admissions


Athletics Group Sales

LSA IT Service Desk

Flint Financial Aid

Dearborn Cashiers


Athletics Ticket Office

HR Payroll

Flint ITS

Dearborn Financial Aid


Business School Hotel

AST (Shared Services Center)


Dearborn ITS





Dearborn Registrar


General Dentistry

ITCOM Repair




Dental Faculty

ITS Service Center (Including Transition Desk)




Dental Billing

UMHS Help Desk (formerly MSIS)




Dental Main

University Musical Society (UMS)




Financial Aid





Gift Development















MBA Admissions





Merit NOC





Parking Transportation










Procurement Services





Rackham OARD Admiss





Registrar Curriculum





Registrar Degree Audit





Registrar Diploma





Registrar Main





Registrar Residency





Registrar Student





Registrar Tuition Fees





Registrar Tuition Fees





Student Financials





Student Loan





Undergraduate Admissions




Last Updated: 
Monday, June 19, 2017