MiWorkspace: Offboarding - Create a Request from a Catalog Order

Overview

This step-by-step procedure describes how to create a Request in ServiceLink from a Catalog order for MiWorkspace offboarding.

https://umichprod.service-now.com > Service Catalog

Step-by-Step Procedure

Note: Prior to creating the Request, gather the following information:

  • Employee name and/or uniqname
  • Manager name and/or uniqname
  • Offboarding date/time
  • Type of departure:
    • Transfer
    • Leaving University (Voluntary)
    • Leaving University (Involuntary)
    • Other
  1. Click MiWorkspace Offboarding Request.
  2. Enter, select, or lookup lookup icon values in the applicable fields.

    Note: If applicable, check the Student/Temp Batch Load box. Expand More information as needed.

  3. Click Submit.

    Note: The Request Item (RITM) and associated Tasks are automatically assigned to the applicable Neighborhood IT (NIT) for completion.

Last Updated: 
Friday, May 12, 2017