This step-by-step procedure describes how to create a Request in ServiceLink from a Catalog order for MiWorkspace offboarding.
https://umichprod.service-now.com > Service Catalog
Note: Prior to creating the Request, gather the following information:
- Employee name and/or uniqname
- Manager name and/or uniqname
- Offboarding date/time
- Type of departure:
- Leaving University (Voluntary)
- Leaving University (Involuntary)
- Click MiWorkspace Offboarding Request.
- Enter, select, or lookup values in the applicable fields.
Note: If applicable, check the Student/Temp Batch Load box. Expand More information as needed.
- Click Submit.
Note: The Request Item (RITM) and associated Tasks are automatically assigned to the applicable Neighborhood IT (NIT) for completion.