Summary While working in WebNow users may encounter a blank page when attempting to view documents. Some documents may be coming into the Imaging system too large to display properly in the WebNow viewer. Note: If you are unable to login to WebNow, it may be a different issue; please contact the ITS Help Desk or your local IT department. Overview If you’re seeing a blank page in the WebNow viewer that is similar to the image shown, you can use one of the following workarounds.
These steps are for both upgrading an existing installed client and for new client installations. (If you have an older version of the client already installed, the installation wizard installs the product accordingly.) Requires administrator level permissions. If you are on the MiWorkSpace service, this installation is completed for you by the MiWorkspace team. If you are not on the MiWorkspace service and do not have administrator level permissions to your machine, contact your local IT support team.
Deleted documents are available in the Recycle Bin for 30 days. During that period you can restore any documents that you deleted. The Imaging Services team can restore any deleted document regardless of who deleted it.
When searching for documents, you can use the Quick Search or Search tab to perform your search. When you use the Quick Search feature, you can search for a document based on its name, drawer, or document property value. When you use the Search feature, you can search for a document based on a composite property or custom property value, a document property, status, or a user. You can save document searches as private filters.
The ImageNow Printer allows you to import an electronic file, such as a Microsoft Office document or an email, convert it to TIFF format, and store it. You can use ImageNow Printer from any software program that has a print option. The options you set in a capture profile determine how to process documents. Because documents are stored as TIFF files, you can annotate them, set the page orientation, color, and watermark options. You can also use ImageNow Printer to highlight a Word document or add a sticky note to an email.