Title Last Updated Name

Add a MiWorkspace Software Update listing

nge

Add a New Device in Duo (Phone Number or Mobile App)

08/08/2016 mattmart

Adding a Text Tout to the ITS Website

nge

Adding News to the ITS Website

nge

Administrative Access to the MCommunity Directory

03/17/2015 aemaly

AFS Course Home Directory Application

03/20/2014 aemaly

AFS Overview

03/20/2014 aemaly

All-Password Reset Policies, Procedures, and Agreement

07/08/2016 aemaly

An Overview of the MCommunity Directory Via the Web

03/20/2014 aemaly

BlueJeans: Schedule a Meeting without a Personal PIN

05/18/2016 hicksonm

BlueJeans: Add a Delegate to Assist You with Scheduling BlueJeans Meetings

06/06/2016 hicksonm

BlueJeans: Attend a BlueJeans Meeting

hicksonm

BlueJeans: Change a Meeting ID

06/29/2016 adavoux

BlueJeans: Create University of Michigan BlueJeans Account

adavoux

BlueJeans: Join BlueJeans Meeting with a Single Touch from Videoconferencing Systems

06/07/2016 adavoux

BlueJeans: Modify BlueJeans Settings

adavoux

BlueJeans: Using BlueJeans with Common University Videoconferencing Systems

hicksonm

Box: Using Single Sign On

07/07/2016 efruth

Browsing the World Wide Web With Lynx

03/20/2014 aemaly

Canvas Admin: Changing File Storage Quotas —Individual Courses

10/08/2016 mwagner

Canvas Admin: Changing File Storage Quotas — All Courses

10/08/2016 mwagner

Canvas Admin: Moving Courses to Another Sub Account

10/07/2016 mwagner

Canvas and CTools — Converting and Comparison

10/03/2016 mwagner

Canvas: Beginning and End of Term Information

10/03/2016 mwagner

Canvas: Changes You May Encounter After Converting from CTools

10/03/2016 mwagner

Canvas: Course Manager Tool

10/05/2016 mwagner

Canvas: Enabling and Using the Tools

10/03/2016 mwagner

Canvas: External Apps to Use with Canvas

10/05/2016 mwagner

Canvas: For Macs — Moving CTools Resources to Canvas Files

10/05/2016 mwagner

Canvas: For PCs — Moving CTools Resources to Canvas Files

10/05/2016 mwagner

Canvas: Options for Adding Weblinks

10/03/2016 mwagner

Canvas: Preparing Final Grades for Wolverine Access

10/05/2016 mwagner

Canvas: Student Guide

10/05/2016 mwagner

Canvas: The Basics

10/03/2016 mwagner

Canvas: Tips and Troubleshooting

10/03/2016 mwagner

Canvas: Unit Admin Guide

10/05/2016 mwagner

Canvas: Want to Get Started Quickly?

10/03/2016 mwagner

Change Your Duo Options and Settings

08/08/2016 adroehm

Choosing and Changing a Safe and Secure UMICH Password

04/13/2015 aemaly

Communicating and Resetting Passwords for Sponsored People

10/28/2016 mrr

Computer Virus Protection at the University of Michigan

03/20/2014 aemaly

Configuring Servers for cosign v3

05/06/2015 aemaly

Configuring Your Service Provider for Step-Up Two-Factor Authentication

07/20/2016 aemaly

Configuring Your Service Provider for Two-Factor Authentication

07/20/2016 aemaly

Contact Center: Tableau Dashboard

10/26/2016 efruth

Course Groups in MCommunity and Google

10/05/2015 aemaly

Create Duo Applications - Process Overview

06/03/2016 mattmart

Create, Copy, Rename, and Remove Unix Files and Directories

03/20/2014 aemaly

Creating and Using Protection (pts) Groups for AFS

03/20/2014 aemaly

CTools Project Site Migration Day 1 — Using Box

11/22/2016 mwagner

Desktop Backup: Supporting and Troubleshooting

10/06/2016 efruth

Digital Signage: Accessibility Considerations

11/09/2016 adroehm

Digital Signage: Add Acrobat Content

kjgaona

Digital Signage: Add Date and Time

kjgaona

Digital Signage: Add Excel Content

kjgaona

Digital Signage: Add HTML Content

kjgaona

Digital Signage: Add Images

kjgaona

Digital Signage: Add PowerPoint Content

kjgaona

Digital Signage: Add Syndicated Feed

efruth

Digital Signage: Add Text Content

kjgaona

Digital Signage: Add Weather

kjgaona

Digital Signage: Add Word Content

kjgaona

Digital Signage: Adding the Magic Bus to Your Digital Sign

efruth

Digital Signage: Configure a Live Data Object with a SQL Query

kjgaona

Digital Signage: Configure DPS Emergency Alerts

kjgaona

Digital Signage: Configure for Analytics

kjgaona

Digital Signage: Configure the Layout of Live Data Content

efruth

Digital Signage: Configure Wayfinding

kjgaona

Digital Signage: Connect to a Google Calendar

kjgaona

Digital Signage: Content Considerations

11/30/2016 adroehm

Digital Signage: Create a Template

kjgaona

Digital Signage: Displaying YouTube Content on Your Digital Sign

efruth

Digital Signage: Interactivity

kjgaona

Digital Signage: Introduction to Content Manager

kjgaona

Digital Signage: Live Data Filtering, Sorting, and Distinct Values

efruth

Digital Signage: Live Data Interactivity

efruth

Digital Signage: Locations and Playlists

kjgaona

Digital Signage: Log in to Content Manager

12/01/2016 adroehm

Digital Signage: Manage Content Using a Google Sheet

kjgaona

Digital Signage: Markup Text and Expressions in Live Data

efruth

Digital Signage: Sign Location Considerations

11/30/2016 adroehm

Digital Signage: Timing and Recurrence

kjgaona

Directory Group Expiry Policy

03/20/2014 aemaly

Duo Administrative Access and Account Structure

10/05/2015 mattmart

Duo Naming Conventions

05/31/2016 mattmart

Duo Non-Uniqname Account Management

05/31/2016 mattmart

Duo Unix SSH Installation Directions

05/31/2016 mattmart

Duo Windows RDP Installation Directions

05/31/2016 mattmart

Email Settings for Authenticated SMTP

11/10/2015 aemaly

Enroll a Landline or Non-Smart Cell Phone in Duo

08/08/2016 adroehm

Enroll a Smartphone or Tablet in Duo

08/08/2016 adroehm

Erasing Devices Securely with Active@ KillDisk

11/10/2016 mrr

Exchange: Configuring IMAP Clients

01/27/2015 aemaly

Exchange: Connecting from Off Campus

01/27/2015 aemaly

Exchange: Setting up Apple Mail and iCal

efruth

Exchange: Setting Up iOS

efruth

Exchange: Setting Up on Android

efruth

Exchange: Setting Up Outlook on Mac

efruth

Exchange: Setting Up Outlook on Windows

efruth

Forwarding or Redirecting Your U-M Email Using the MCommunity Directory

10/05/2016 aemaly

Frequently Used Unix Commands

03/20/2014 aemaly

Google: Sending Email to Large Audiences

07/12/2016 efruth

Guidelines and Registration Form for Use of the ITS Mail Relay Service

03/20/2014 aemaly

Hardware Tokens - Purchase and Enrollment

08/29/2016 mattmart

How to Set Up a Friend Account for Guest Access to U-M Computing Resources

02/25/2015 aemaly

How to Set Up a Shibboleth 2.X Service Provider on Linux and Apache

07/22/2015 aemaly

How to Set Up a Shibboleth 2.X Service Provider on Windows and IIS

07/22/2015 aemaly

How to Turn On Two-Factor for Weblogin

10/14/2016 mattmart

Imaging Services: Blank Page Displaying in WebNow

10/31/2016 alhudeck

Imaging Services: Client Installation Instructions

efruth

Imaging Services: Delete and Restore Documents

efruth

Imaging Services: Searching for a Document

efruth

Imaging Services: Using the ImageNow Printer

efruth

Install the Duo Mobile App

10/18/2016 adroehm

Installing and Using Sophos Anti-Virus 7 for Mac OS X

06/25/2015 aemaly

Installing the Client Software

04/12/2016 efruth

IP Fax: Delete a Fax

08/10/2016 efruth

IP Fax: Log In to Your Account

07/29/2016 efruth

IP Fax: Manage Fax Settings

08/10/2016 efruth

IP Fax: Manage Faxing Contacts

08/10/2016 efruth

IP Fax: Manage Your Fax Outbox

07/29/2016 efruth

IP Fax: Receive a Fax

07/29/2016 efruth

IP Fax: Send a Fax

07/29/2016 efruth

IP Fax: View Fax Archive

08/10/2016 efruth

ITS Documentation: Design Patterns (Draft)

kjgaona

ITS Documentation: Performance Support Standards (Draft)

efruth

ITS Documentation: Site Scope (Draft)

kjgaona

LDAP Access to the MCommunity Directory

01/29/2016 aemaly

List Contents and Navigate Unix Directories

03/20/2014 aemaly

Logging in to Shibboleth-Enabled Services and Websites

11/15/2016 mrr

M Cloud: Creating an AWS Account

bing

M Cloud: Creating an M Cloud Account

bing

M Cloud: Enrolling in AWS Educate

bing

M Cloud: Removing an Account from Consolidated Billing

bing

M Cloud: Setting Up Sub-account Shortcode Billing

bing

Macintosh Internet Access Kit for Mac OS X

03/20/2014 aemaly

Managing Access to AFS Group Directories for Web Sites

03/20/2014 aemaly

Managing Data Dictionaries

kjgaona

Managing Groups that You Own in the MCommunity Directory

09/30/2016 aemaly

Managing MCommunity Groups and UMICH Passwords for Shared Accounts

09/25/2015 aemaly

Managing Your Membership in MCommunity Directory Groups

04/06/2015 aemaly

Managing Your Profile in the MCommunity Directory

12/05/2016 aemaly

MCommunity Directory Attributes Available Via LDAP

09/23/2016 doughb

MCommunity Group Synchronization to U-M Google and Box

11/14/2016 aemaly

MCommunity Overview

01/13/2015 aemaly

MCommunity Sponsor System Overview

11/23/2015 aemaly

MCommunity Sponsoring Authority Policies and Agreement

12/01/2015 aemaly

MCommunity Sponsorship Administration Policies and Agreement

12/01/2015 aemaly

MCommunity: Sponsoring New Employees to Get them Uniqnames, UMIDs, and Access

02/11/2015 aemaly

MCommunity: Sponsoring Short-Term Guests Using File Import

03/20/2014 aemaly

MCoverage: Stop MCoverage Notifications or Data Collection

06/14/2016 efruth

Microsoft Key Management Server (KMS) at U-M

02/02/2015 aemaly

Microsoft Multiple Activation Keys (MAK) at U-M

03/20/2014 aemaly

MiDatabase Support

05/29/2015 aemaly

MiDatabase: Quick Start Guide (MS SQL)

09/28/2016 mrschlei

MiDatabase: Quick Start Guide (MySQL)

09/28/2016 mrschlei

MiDatabase: Quick Start Guide (Oracle)

09/28/2016 mrschlei

MiServer: Help Me Decide

09/27/2016 mrschlei

MiServer: IAAS: Quick Start Guide

09/27/2016 mrschlei

MiServer: Managed Windows: OU and Server Local Admins

09/27/2016 mrschlei

MiServer: Managed Windows: Quick Start Guide

09/27/2016 mrschlei

MiServer: Managed Windows: Service Overview

11/14/2016 swickera

MiServer: Managed Windows: Vulnerability Scans

11/17/2016 swickera

MiServer: Managed Windows: Windows Updates on Managed Systems

11/14/2016 swickera

MiServer: Support

03/16/2016 aemaly

MiVideo: Adding Static HTML Pages to Mediaspace

efruth

MiVideo: Advanced Editing Tools

efruth

MiVideo: Configuring MCommunity Groups

efruth

MiVideo: Managing Channels in Mediaspace

efruth

MiVideo: Uploading Media

kjgaona

MiVideo: Using MiVideo in Canvas

efruth

MiVideo: What is MiVideo?

kjgaona

MiVideo: Working with Media in "My Media"

efruth

MiWorkspace: Hardware Report

11/23/2016 kjgaona

MiWorkspace: Install Software/Manage Updates (Mac)

11/23/2016 lmiley

MiWorkspace: Install Software/Manage Updates (Windows)

11/21/2016 kjgaona

MiWorkspace: MiApps

kjgaona

MiWorkspace: Office 2016

11/29/2016 mackeyj

MiWorkspace: Print Account

11/03/2016 jmruk

MiWorkspace: Printing

10/27/2016 kjgaona

MiWorkspace: Troubleshoot DirectAccess Offsite

lmiley

MiWorkspace: Upgrade a Mac Operating System

09/23/2016 lmiley

MiWorkspace: VPN Connection for Mac Devices

11/23/2016 kjgaona

Network Speed Test: Test Wired Connection Speeds

07/25/2016 efruth

OARS: Access Change Requests for FIN Users

04/28/2016 adroehm

OARS: Access Request Process Diagram

11/25/2015 adroehm

OARS: Approve/Deny Access Requests

08/23/2016 adroehm

OARS: Batch Requests

08/23/2016 adroehm

OARS: BusinessObjects Access Requests

08/23/2016 adroehm

OARS: In Progress Requests

08/23/2016 adroehm

OARS: RDA (Remote Data Access) Requests

adroehm

OARS: Search OARS

08/23/2016 adroehm

OARS: Secondary Security

08/23/2016 adroehm

OARS: Submitting Access Requests

08/23/2016 adroehm

OARS: Unit Transfer and Staff Termination Processes for Unit Liaisons

03/17/2016 adroehm

Obtaining Software From the ITS Software Distribution Directory (swdist)

03/20/2014 aemaly

Options for Two-Factor Authentication (2FA)

05/13/2016 mattmart

Planview: A Week in the Life of a Resource Manager

09/21/2016 efruth

Planview: Add a Project Request

efruth

Planview: Assessing Projects

10/18/2016 efruth

Planview: Define a Project

efruth

Planview: Define a Resource Requirement

efruth

Planview: Effort Tracking Overview

efruth

Planview: Fill, Substitute, and Deny a Resource Requirement

efruth

Planview: Manage Your Timesheet's Auto-Add Items

efruth

Planview: Review a Lifecycle Status

efruth

Planview: Three Things to Know About Your Timesheet

efruth

Planview: Tracking Time and Adding Work to a Timesheet

efruth

Planview: Updating Resource Roles and Skills

efruth

Portfolio and Project Management: Close a Project

efruth

Portfolio and Project Management: Identifying IT Metrics

efruth

Portfolio and Project Management: Identifying Project Benefits

efruth

Printing to Campus Printers with MPrint

03/24/2014 aemaly

Responding to a Friend Guest Account Invitation

03/20/2014 aemaly

Restricting Access to Your Web Pages

06/25/2014 aemaly

Search Tips for MCommunity

03/16/2016 jmfeaton

Sending Invitations to Create Friend Guest Accounts

10/04/2016 aemaly

Setting Up the Base Image

08/09/2016 efruth

Shared Accounts in U-M Box and U-M Google

11/29/2016 efruth

Shibboleth Service Provider Configuration Resources

08/16/2016 aemaly

Signing In and Out of Your U-M Google Account Via the Web

07/19/2016 aemaly

Telephone: Metrics Dashboard

03/23/2016 efruth

Television: Set Up a Television to Receive Cable Television Channels

04/18/2016 efruth

Test Videoconferencing Room System Audio and Video

06/01/2016 efruth

The PaperCut Client

10/27/2016 jmruk

The U-M Preferred Name Policy and Your Directory Entry

03/20/2014 aemaly

Transcripts and Machine Captions

04/20/2016 efruth

U-M Box and Google Drive: Ownership and Permissions

11/22/2016 davidnas

U-M Shibboleth Attribute Release Policy and Procedure

08/26/2016 aemaly

Use PuTTY to Connect to Host Computers [Windows]

03/20/2014 aemaly

Use WinSCP to Transfer Files with sftp [Windows]

03/20/2014 aemaly

Using Access Control Lists (ACLs) With AFS Directories and Folders

03/20/2014 aemaly

Using AFS File Backup and Restore Services [Oldfiles and Operator Restores]

03/20/2014 aemaly

Using CaptureSpace

04/20/2016 efruth

Using Desktop Backup

12/07/2015 aemaly

Using Duo Two-Factor to Log In

09/26/2016 adroehm

Using MFile To Access Your AFS Home Directory Over the Web

03/20/2014 aemaly

Using Sites Software Remotely with Virtual Sites

07/15/2015 aemaly

Using SSH Secure Shell to Transfer Files with sftp [Windows]

03/20/2014 aemaly

Using the Do Not Spam List to Reduce Spam

03/20/2014 aemaly

Using the MCommunity People API

09/08/2014 aemaly

Using the MCommunity Sponsor System Via the Web

03/20/2014 aemaly

Using the MCommunityGidNumber API (Web Service)

05/06/2015 aemaly

Using the MCommunityUidNumber API (Web Service)

11/03/2014 aemaly

Using the Unix Text Editor Pico

03/20/2014 aemaly

Using the Unix Text Editor vi

03/20/2014 aemaly

Using Web-Authenticated Resources (Weblogin Using CoSign) at U-M

07/18/2016 aemaly

VPN: Download the Android AnyConnect ICS+ Client

04/08/2016 efruth

VPN: Download the iPhone, iPod touch, and iPad VPN Client and U-M Profile

04/08/2016 efruth

VPN: Download the Mac OS X VPN Profile

04/08/2016 efruth

VPN: Download the Windows VPN Client

04/08/2016 efruth

VPN: Linux VPN Instructions

04/08/2016 efruth

WiFi: Common Troubleshooting Tips

06/09/2016 efruth

WiFi: Configure Android Device

06/06/2016 efruth

WiFi: Configure eduroam

08/31/2016 efruth

WiFi: Configure Google Chromebook

06/06/2016 efruth

WiFi: Configure iOS Device

06/06/2016 efruth

WiFi: Configure Mac OS Device

06/06/2016 efruth

WiFi: Configure Ubuntu Linux Device

06/06/2016 efruth

WiFi: Configure Windows 10 Device

08/26/2016 efruth

WiFi: Configure Windows 7 Device

06/06/2016 efruth

WiFi: Configure Windows 8 Device

06/06/2016 efruth

WiFi: Manually Configuring WPA2-Enterprise on Other WiFi Enabled Devices (Unsupported Devices)

06/06/2016 efruth

WiFi: Run Location Data Report

07/28/2016 efruth

Windows Internet Access Kit

03/20/2014 aemaly