Title Last Updated

Add a MiWorkspace Software Update listing

Add a New Device in Duo (Phone Number or Mobile App)

08/08/2016

Adding a Text Tout to the ITS Website

Adding News to the ITS Website

Administrative Access to the MCommunity Directory

03/17/2015

AFS Course Home Directory Application

03/20/2014

AFS Overview

03/20/2014

All-Password Reset Policies, Procedures and Agreement

07/08/2016

An Overview of the MCommunity Directory Via the Web

03/20/2014

Blue Jeans: Add a Delegate to Assist You with Scheduling Blue Jeans Meetings

06/06/2016

Blue Jeans: Schedule a Meeting without a Personal PIN

05/18/2016

Blue Jeans: Attend a Blue Jeans Meeting

Blue Jeans: Change a Meeting ID

06/29/2016

Blue Jeans: Create University of Michigan Blue Jeans Account

Blue Jeans: Join Blue Jeans Meeting with a Single Touch from Videoconferencing Systems

06/07/2016

Blue Jeans: Modify Blue Jeans Settings

Blue Jeans: Using Blue Jeans with Common University Videoconferencing Systems

Box: Using Single Sign On

07/07/2016

Browsing the World Wide Web With Lynx

03/20/2014

Change Your Duo Options and Settings

08/08/2016

Choosing and Changing a Safe and Secure UMICH Password

04/13/2015

Communicating and Resetting Passwords for Sponsored People

07/07/2016

Computer Virus Protection at the University of Michigan

03/20/2014

Configuring Servers for cosign v3

05/06/2015

Configuring Your Service Provider for Step-Up Two-Factor Authentication

07/20/2016

Configuring Your Service Provider for Two-Factor Authentication

07/20/2016

Course Groups in MCommunity and Google

10/05/2015

Create Duo Applications - Process Overview

06/03/2016

Create, Copy, Rename, and Remove Unix Files and Directories

03/20/2014

Creating and Using Protection (pts) Groups for AFS

03/20/2014

Digital Signage: Add Acrobat Content

Digital Signage: Add Date and Time

Digital Signage: Add Excel Content

Digital Signage: Add HTML Content

Digital Signage: Add Images

Digital Signage: Add PowerPoint Content

Digital Signage: Add Syndicated Feed

Digital Signage: Add Text Content

Digital Signage: Add Video

Digital Signage: Add Weather

Digital Signage: Add Word Content

Digital Signage: Adding the Magic Bus to Your Digital Sign

Digital Signage: Configure a Live Data Object with a SQL Query

Digital Signage: Configure DPS Emergency Alerts

Digital Signage: Configure for Analytics

Digital Signage: Configure the Layout of Live Data Content

Digital Signage: Configure Wayfinding

Digital Signage: Connect to a Google Calendar

Digital Signage: Create a Template

Digital Signage: Displaying YouTube Content on Your Digital Sign

Digital Signage: Interactivity

Digital Signage: Introduction to Content Manager

Digital Signage: Live Data Filtering, Sorting, and Distinct Values

Digital Signage: Live Data Interactivity

Digital Signage: Locations and Playlists

Digital Signage: Manage Content Using a Google Sheet

Digital Signage: Markup Text and Expressions in Live Data

Digital Signage: Timing and Recurrence

Directory Group Expiry Policy

03/20/2014

Duo Administrative Access and Account Structure

10/05/2015

Duo Naming Conventions

05/31/2016

Duo Non-Uniqname Account Management

05/31/2016

Duo Unix SSH Installation Directions

05/31/2016

Duo Windows RDP Installation Directions

05/31/2016

Email Settings for Authenticated SMTP

11/10/2015

Enroll a Landline or Non-Smart Cell Phone in Duo

08/08/2016

Enroll a Smartphone or Tablet in Duo

08/08/2016

Exchange: Setting up Apple Mail and iCal

Exchange: Setting Up iOS

Exchange: Setting Up on Android

Exchange: Setting Up Outlook on Mac

Exchange: Setting Up Outlook on Windows

Forwarding or Redirecting Your U-M Email Using the MCommunity Directory

10/05/2016

Frequently Used Unix Commands

03/20/2014

Google: Sending Email to Large Audiences

07/12/2016

Guidelines and Registration Form for Use of the ITS Mail Relay Service

03/20/2014

Hardware Tokens - Purchase and Enrollment

08/29/2016

How to Set Up a Friend Account for Guest Access to U-M Computing Resources

02/25/2015

How to Set Up a Shibboleth 2.X Service Provider on Linux and Apache

07/22/2015

How to Set Up a Shibboleth 2.X Service Provider on Windows and IIS

07/22/2015

Imaging Services: Client Installation Instructions

Imaging Services: Delete and Restore Documents

Imaging Services: Searching for a Document

Imaging Services: Using the ImageNow Printer

Install the Duo Mobile App

05/12/2016

Installing and Using Sophos Anti-Virus 7 for Mac OS X

06/25/2015

IP Fax: Delete a Fax

08/10/2016

IP Fax: Log In to Your Account

07/29/2016

IP Fax: Manage Fax Settings

08/10/2016

IP Fax: Manage Your Fax Outbox

07/29/2016

IP Fax: Managing Faxing Contacts

08/10/2016

IP Fax: Receive a Fax

07/29/2016

IP Fax: Send a Fax

07/29/2016

IP Fax: View Fax Archive

08/10/2016

ITS Documentation: Design Patterns (Draft)

ITS Documentation: Performance Support Standards (Draft)

ITS Documentation: Site Scope (Draft)

ITS Exchange: Configuring IMAP Clients

01/27/2015

ITS Exchange: Connecting from Off Campus

01/27/2015

LDAP Access to the MCommunity Directory

01/29/2016

List Contents and Navigate Unix Directories

03/20/2014

Logging in to Shibboleth-Enabled Services and Websites

07/20/2016

M Cloud: Creating an AWS Account

M Cloud: Creating an M Cloud Account

M Cloud: Enrolling in AWS Educate

M Cloud: Removing an Account from Consolidated Billing

M Cloud: Setting Up Sub-account Shortcode Billing

Macintosh Internet Access Kit for Mac OS X

03/20/2014

Managing Access to AFS Group Directories for Web Sites

03/20/2014

Managing Data Dictionaries

Managing Groups that You Own in the MCommunity Directory

02/05/2016

Managing MCommunity Groups and UMICH Passwords for Shared Accounts

09/25/2015

Managing Your Membership in MCommunity Directory Groups

04/06/2015

Managing Your Profile in the MCommunity Directory

10/05/2015

MCommunity Directory Attributes Available Via LDAP

09/23/2016

MCommunity Groups in U-M Google: Sending Email and Sharing Google Resources

04/21/2016

MCommunity Overview

01/13/2015

MCommunity Sponsor System Overview

11/23/2015

MCommunity Sponsoring Authority Policies and Agreement

12/01/2015

MCommunity Sponsorship Administration Policies and Agreement

12/01/2015

MCommunity: Sponsoring New Employees to Get them Uniqnames, UMIDs, and Access

02/11/2015

MCommunity: Sponsoring Short-Term Guests Using File Import

03/20/2014

MCoverage: Stop MCoverage Notifications or Data Collection

06/14/2016

Microsoft Key Management Server (KMS) at U-M

02/02/2015

Microsoft Multiple Activation Keys (MAK) at U-M

03/20/2014

MiDatabase Support

05/29/2015

MiDesktop: Installing the Client Software

04/12/2016

MiDesktop: Setting Up the Base Image

08/09/2016

MiServer Support

03/16/2016

MiVideo: Adding Static HTML Pages to Mediaspace

MiVideo: Advanced Editing Tools

MiVideo: Configuring MCommunity Groups

MiVideo: Managing Channels in Mediaspace

MiVideo: Uploading Media

MiVideo: Using MiVideo in Canvas

MiVideo: What is MiVideo?

MiVideo: Working with Media in "My Media"

MiWorkspace: Hardware Report

MiWorkspace: Managed Software Center (Mac)

09/23/2016

MiWorkspace: MiApps

MiWorkspace: Office 2016

09/12/2016

MiWorkspace: Print from Non-Managed Workstations

07/26/2016

MiWorkspace: Printing

MiWorkspace: Software Center for Windows Devices

09/22/2016

MiWorkspace: Troubleshoot DirectAccess Offsite

MiWorkspace: Upgrade a Mac Operating System

09/23/2016

MiWorkspace: VPN Connection for Mac Devices

Network Speed Test: Test Wired Connection Speeds

07/25/2016

OARS: Access Change Requests for FIN Users

04/28/2016

OARS: Access Request Process Diagram

11/25/2015

OARS: Approve/Deny Access Requests

08/23/2016

OARS: Batch Requests

08/23/2016

OARS: BusinessObjects Access Requests

08/23/2016

OARS: In Progress Requests

08/23/2016

OARS: RDA (Remote Data Access) Requests

OARS: Search OARS

08/23/2016

OARS: Secondary Security

08/23/2016

OARS: Submitting Access Requests

08/23/2016

OARS: Unit Transfer and Staff Termination Processes for Unit Liaisons

03/17/2016

Obtaining Software From the ITS Software Distribution Directory (swdist)

03/20/2014

Options for Two-Factor Authentication (2FA)

05/13/2016

Planview: Add a Project Request

Planview: Assessing Projects

Planview: Define a Project

Planview: Define a Resource Requirement

Planview: Effort Tracking Overview

Planview: Fill, Substitute, and Deny a Resource Requirement

Planview: Manage Your Timesheet's Auto-Add Items

Planview: Review a Lifecycle Status

Planview: Three Things to Know About Your Timesheet

Planview: Tracking Time and Adding Work to a Timesheet

Planview: Updating Resource Roles and Skills

Portfolio and Project Management: Close a Project

Portfolio and Project Management: Identifying IT Metrics

Portfolio and Project Management: Identifying Project Benefits

Printing to Campus Printers with MPrint

03/24/2014

Responding to a Friend Guest Account Invitation

03/20/2014

Restricting Access to Your Web Pages

06/25/2014

Search Tips for MCommunity

03/16/2016

Sending Invitations to Create Friend Guest Accounts

03/20/2014

Shibboleth Service Provider Configuration Resources

08/16/2016

Signing In and Out of Your U-M Google Account Via the Web

07/19/2016

Storage Solutions Summary Chart

04/01/2016

Telephone: University Telephone Services Metrics Dashboard

03/23/2016

Television: Set Up a Television to Receive Cable Television Channels

04/18/2016

The U-M Preferred Name Policy and Your Directory Entry

03/20/2014

Transcripts and Machine Captions

04/20/2016

U-M Shibboleth Attribute Release Policy and Procedure

08/26/2016

Use PuTTY to Connect to Host Computers [Windows]

03/20/2014

Use WinSCP to Transfer Files with sftp [Windows]

03/20/2014

Using Access Control Lists (ACLs) With AFS Directories and Folders

03/20/2014

Using AFS File Backup and Restore Services [Oldfiles and Operator Restores]

03/20/2014

Using CaptureSpace

04/20/2016

Using Desktop Backup

12/07/2015

Using Duo Two-Factor to Log In

09/26/2016

Using MFile To Access Your AFS Home Directory Over the Web

03/20/2014

Using Sites Software Remotely with Virtual Sites

07/15/2015

Using SSH Secure Shell to Transfer Files with sftp [Windows]

03/20/2014

Using the Do Not Spam List to Reduce Spam

03/20/2014

Using the MCommunity People API

09/08/2014

Using the MCommunity Sponsor System Via the Web

03/20/2014

Using the MCommunityGidNumber API (Web Service)

05/06/2015

Using the MCommunityUidNumber API (Web Service)

11/03/2014

Using the Unix Text Editor Pico

03/20/2014

Using the Unix Text Editor vi

03/20/2014

Using Web-Authenticated Resources (Weblogin Using CoSign) at U-M

07/18/2016

Videoconferencing: Test Videoconferencing Room System Audio and Video

06/01/2016

VPN: Download the Android AnyConnect ICS+ Client

04/08/2016

VPN: Download the iPhone, iPod touch, and iPad VPN Client and U-M Profile

04/08/2016

VPN: Download the Mac OS X VPN Client

04/08/2016

VPN: Download the Windows VPN Client

04/08/2016

VPN: Linux VPN Instructions

04/08/2016

WiFi: Common Troubleshooting Tips

06/09/2016

WiFi: Manually Configure eduroam

08/31/2016

WiFi: Manually Configuring WPA2-Enterprise on Other WiFi Enabled Devices (Unsupported Devices)

06/06/2016

WiFi: Manually Configuring Your Android Device for MWireless

06/06/2016

WiFi: Manually Configuring Your Google Chromebook for MWireless

06/06/2016

WiFi: Manually Configuring Your iPhone, iPod Touch, or iPad for MWireless

06/06/2016

WiFi: Manually Configuring Your MAC OS X 10.7-10.11 Device for MWireless

06/06/2016

WiFi: Manually Configuring Your Ubuntu Linux Device for MWireless

06/06/2016

WiFi: Manually Configuring Your Windows 10 Device for MWireless

08/26/2016

WiFi: Manually Configuring Your Windows 7 Device for MWireless

06/06/2016

WiFi: Manually Configuring Your Windows 8 Device for MWireless

06/06/2016

WiFi: Run Your WiFi Location Data Report

07/28/2016

Windows Internet Access Kit

03/20/2014