In a moderated MCommunity group, messages sent to the group are received by the moderator, a person who takes responsibility for screening the messages. The moderator decides whether the message is appropriate and, if it is, forwards it on to the group.
Log in to the MCommunity Directory and view the group profile of the group you want to be moderated.
To make a group moderated, designate one or more moderators. There are two ways you can do this:
- On the Group Members page, click the Moderator checkbox next to a person's name to make that person a moderator.
- If the person is not already a member of the group, add them on the Add Members page. See Add and Remove MCommunity Group Members, Owners, and Moderators. In most cases, you should add them as both a member and a moderator. That way they will be able to verify that group members have received the messages they send on.
Warning!The moderator will not receive notification that messages are not going to the group. The moderator must remember that any mail he or she receives that is addressed to the group from someone other than a moderator has only been delivered to the moderator. This means that the moderator must be careful to review the To and From line of all received messages. The group will not receive any messages that are sent to the group unless the moderator sends them on.
Important!Moderation interacts with the email delivery setting of who can send mail to the group:
- Moderated + Anyone can send mail to group = All messages go through moderator.
- Moderated + Only members can send mail to group = Messages from non-members go through moderator; messages from members go directly to group.
The group owner can serve as moderator or can designate one or more moderators. Be sure to get a group member's permission before designating him or her as moderator. If the group has more than one moderator, each of them will receive copies of the messages that are addressed to the group. The moderators will have to agree on how they will handle the incoming messages and who will be responsible for forwarding them to the rest of the group.